

Strategic Corner Stones
1. Client Focused Vision
-Increased understanding of every service we provide so that we develop and grow our services to meet the needs of our clients and caregivers.
-A culture of continuous development of safety standards and consistent practices that meet and exceed the expectations of our clients and accreditation standards.
-Enable clients to care for themselves through the development of their services and making them aware of other service opportunities within their community.
2. Innovate Partnerships to Meet Community Services
-Pursue new alliances and strengthen existing partnerships through joint programs and services with community partners.
-Collaboration to provide integrated services built on our collective strength to meet the needs of the diverse individuals we serve.
-Building alliances with the health care education sector to attract and retain a skilled workforce to support current and future operational growth.
-Develop working relationships with local government and media to advocate the needs to the community we provide service to.
3. Sustain Organizational Growth
-Conduct ongoing review of fiscal integrity to support existing operational services and sanction new initiatives.
-Guarantee future viability through retention of current funding source and seeking diversified revenue opportunities.
-Invest in best knowledge and technology available at every level of our organization to guarantee best outcomes.
-Raise profile in our community through the creation of client centered integrated service programs.
4. Nurturing Excellence
-Committed to the consistent delivery of excellence in service to meet and exceed care delivery expectations.
-Attract and retain a workforce that compliments existing staff while focusing on improved quality and safety of clients and staff.
-Create an environment of cultural diversity and client safety by embracing consistent practices recognized by Accreditation Standards and the Central East Local Health Integrated Network (LHIN’s).
-Known as an organization that enables clients to self direct their care by incorporating the expertise of the Client, Staff, Board of Directors and Community Partners.