Policies and Operational Procedures
There are several policies and operational procedures that we have at Personal Attendant Care. Each policy and procedure has been categorized for quick navigation. This will be a reference for employees and clients. (Each link will open up in a PDF file)
Health and Safety
- First Aid and CPR
- Health & Saftey Incident Investigation and Inspection
- Lifts and Transfers
- Joint Health & Safety Committee
- Muscular-Skeletal Prevention
- Occupational Health and Safety Policy
- Personal Protection Against Infection
- Return To Work Program
- Safe Driving
- Safety Orientation and Training
- Scent Free
- Smoking
- Workplace Violence/Bullying Prevention
Client Services
- Abuse
- Admission, Transition and Discharge
- Assessment Process
- Client Administrative Support
- Client Documentation
- Complaints and Appeals Process
- Consent and Contingency Planning
- Delegated Controlled Acts, Transfer of Skills & Prohibited Skills
- Designated tasks
- Medication & Medication Error Form
Human Resources
- Human Resource Policy
- Alcohol/Drug Abuse
- Attendant Management
- Code of Ethics
- Conflict of Interest
- Confirmation of Understanding Policies & Operational Procedures
- Criminal Reference & Driver's Licence
- Disability
- Diversity and Cultural Competency
- Dress Code
- Employee Medical Examinations
- Employee Recognition Program
- Employment Status & Classification
- Ethical Framework
- Group Health and Pension Plan
- Hiring
- Human Resource Strategic Plan
- Musculoskeletal Prevention
- Respiratory Protection Program
- Paid and Unpaid Leaves
- Paid Hours and Allowances
- Pandemic Planning
- Performance Intervention
- Performance Management
- Personnel Files
- Privacy and Confidential Information
- Succession Planning
- Training and Development
- Vacations and Paid Holidays
- Volunteer Program
- Workplace Conduct
- Workplace Violence & Bullying Program
Office Hours:
Monday-Friday
8:30am - 4:30pm
Phone
905-576-5603
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